Menu Display

Breadcrumb

Activity Record

Specialized
 

Artificial Intelligence for Chatbot Creation with ChatGPT and Dialogflow

Learn how to build intelligent chatbots using ChatGPT and Dialogflow. This course teaches you to design conversations, personalize responses, and integrate chatbots into websites, social media, and channels like WhatsApp. Perfect for professionals and teams aiming to automate support and enhance user experience with powerful, accessible AI tools.


Specific goals | Temary

OBJECTIVES

  • Understand what chatbots are and how they work, both rule-based and AI-powered
  • Learn to create and customize chatbots using ChatGPT and Dialogflow for various digital channels
  • Design conversational flows and integrate chatbots into websites, social media, and messaging platforms

COURSE CONTENT

  1. Introduction to Chatbots and Their Application with AI
    • What chatbots are and how they work
    • Types of chatbots: rule-based vs. artificial intelligence
    • Practical applications in personal and professional contexts
  2. Creating Chatbots with ChatGPT and Dialogflow
    • Basic setup and working environments
    • Designing dialogues and conversation flows
    • Implementing personalized responses
  3. Training and Optimizing Responses
    • Using Machine Learning to improve interaction
    • Adapting language to the user
    • Preventing errors and improving accuracy
  4. Integration with Channels and Support Tools
    • Connecting with WhatsApp, Slack, Telegram, and websites
    • Implementing in social media and email
  5. Practical Cases and Best Practices
    • Real-world examples of chatbot use in business and services
    • Recommendations for an optimal conversational experience

Editions

Edition 1
Dates: From 01/01/26 to 31/12/26
Modality: Online
Language: Catalan
Dates: From 01/01/26 to 31/12/26

General information

Learn at your own pace
The online training courses are self-paced and you can register at any time.
Enjoy learning from wherever you want, at your own pace and without schedules.

access
The activities are available at Barcelona Activa Virtual Campus Certificate 

To
obtain the certificate of completion, it is necessary to complete the final questionnaire of the course. Once passed, you can download it to your Personal space.

Modality: Online
Duration: 2 hours
Language: Catalan
Dates: From 01/01/26 to 31/12/26

Theme: Artificial Intelligence (AI) / E-commerce / Self learning - Online

Trainer's person

DOCENT

BARCELONA ACTIVA