Frequently Asked Questions

In this section we include the most usual doubts related to Cibernàrium. If you can't find what you are looking for, get in touch with us.


10. I’m trying to enroll in an activity but I’m having problems related to the user...

Título pregunta 10 FAQ

Título pregunta 10 FAQ

To register for an activity, you must have a website user of Barcelona Activa. That is, you have already filled out this form and that, therefore, you have a username and an associated password.

When you join an activity you must have your session open or enter your username and password at that moment.

You can encounter an error during registration because you did not enter the username correctly: it is always your NIF or NIE with letters and numbers and without spaces or hyphens. Note: in the case of NIE you must include a zero between the letter and the first digit.

It could also be because you are entering your password incorrectly because you do not remember it well. Request a reminder by enter your details here.

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